Terms & Conditions
Privacy, Confidentiality and Data Protection
Devon Decals take privacy and confidentiality very seriously indeed. We never pass customer details on to any third party for any use whatever and the only information we keep is that provided by customers themselves when ordering from us of which most is stored electronically for up to 6 years. Paper copy is destroyed after 6 months
Any orders placed by PayPal, are subject to PayPal’s terms and conditions. We do keep records of orders received, but no data whatever about credit/debit cards used is ever transmitted to us. If orders are placed with us by phone, customers card details are registered either directly on the credit card machine or on paper and then transferred to the credit card machine. All paper copy taken during the order transaction are destroyed [shredded] immediately after processing and despatch.
We do not store credit card details nor do we share customer details with any 3rd parties.
Devon Decals is registered with the Data Protection Agency and follows all guidelines issued by them concerning the retention of personal data. All of the limited personal information we have on record may be queried by our customers. If you have any concerns about such personal information, please contact us immediately by telephone, email or letter. Our contact details are at the top of the page.
If goods are ordered in error, or if you decide that you do not want the items you have ordered, they may be returned at your own expense, within 21 days of the goods being delivered and signed for. We reserve the right to make a charge adjustment for any postage incurred by us on the original purchase, or for any damage sustained on return of the item.
Devon Decals accepts no liability for loss or damage during return transit. Confirmation of posting is not a guarantee of delivery nor of return in good condition. All items should be returned via a “signed for” service. Alternatively if you contact us, Devon Decals can arrange for the goods to be collected at cost to yourself, using our own preferred carrier.
Devon Decals will then effect a refund, less the original postage charges, and the collection charge if applicable, within 7 days of the goods being received by Devon Decals.
If any item in an order been opened or used, it will not be eligible for a refund.
If any error is found in the prices shown on this website, Devon Decals will honour the price shown on the occasion of the error. Prices shown on the site may alter immediately after an error has been identified.
Missing items, or Goods incorrectly supplied or damaged
If any of the items in your order are damaged, you must notify us about which items are damaged within 36 hours of signing for the goods. We will then arrange uplift and replacement of the damaged goods.
If we are not notified within 36 hours we are unable to place a claim with our carriers and will not be able to replace the goods.
If we have accidentally sent you the wrong item, please contact us within 7 days of receiving your order and we will arrange for our carriers return the incorrectly supplied item. Once the incorrect item has been returned we will replace it with the correct item.
If, on checking your order, you believe any items are missing from it, please contact us within 3 days of receipt and signing for your order and we will look into the matter and despatch any missing items. If you do not contact us within 3 days of receipt of your order, the sale will be regarded as having been completed to the satisfaction of both seller and purchaser.
All rights, including copyright, in this website are owned by or are licensed to Devon Decals. Any use of this website or its contents, including copying or storing in whole or part, other than for your own personal, non-commercial use is prohibited without the prior and express written permission of Devon Decals. No-one may modify, distribute or re-post anything on this website for any purpose, without prior and express written permission of Devon Decals.